Mitglied im Händlerbund Händlerbund Käufersiegel

Payment and dispatch

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: EU-Mitgliedsstaaten.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge shipping costs on the basis of the order value (gross product value):

- Warenwert bis 24,99 € = 4,49 €

From an order value of 25,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

Gewicht < 1,8kg = 11,00€
Gewicht < 5kg = 20,00€
Gewicht 5kg bis 9,99kg = 25,00€
Gewicht 10kg bis 19,99kg = 35,00€
Gewicht 20kg bis 29,99kg = 48,00€
Gewicht 30kg bis 60kg = 100,00€

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Accepted Payment options

-  Payment in cash at the time of collection
-  Prepayment via transfer
-  Cash on delivery (plus COD charges 13 €)
-  Payment via PayPal
-  Payment via PayPal Plus (credit card, direct debit, invoice) 
-  Payment via amazon payments

In case of questions, please contact us at the contact details mentioned in the Legal Notice.